CartGenie 6x: Updating Existing Data Using 1-Click

One of the coolest new features available in CartGenie 6x is the 1-Click Import.  1-Click allows the merchant to add all of their product data (product name, item numbers, prices, price levels, minimum order quantities, etc.) in one import template.

And not only does 1-Click make adding new products to CartGenie a breeze, it also makes updating existing product data easier!

Let’s say that a merchant needs to update pricing on existing items.  The merchant can export their existing product data, update the prices, save the file, and import the updated file back in to CartGenie.

Check out our newest video tutorial for step-by-step instructions on updating existing data: http://cartgenie.com/idemos/ImportingAndExporting/ExportChangeImport/ExportChangeImport.html

 

Bad Request Error & PayPal

If you have PayPal Standard as an acceptable payment option on your CartGenie site, your customers may receive the following error when trying to submit their order when paying via PayPal:

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

 

This is an issue with PayPal’s site, not your CartGenie site.  This is a known issue to PayPal.  The current resolution suggested by PayPal is to clear the browser’s cache.  For more information on this issue, please visit this link on PayPal’s site: https://www.paypal-community.com/t5/Access-and-security/Error-page-Bad-request/td-p/437593

To clear the cache in your browser, please review these articles:

Firefox: http://support.mozilla.org/en-US/kb/clear-cache-delete-temporary-files-fix-issues

Internet Explorer 9: http://ie-support.blogspot.com/2011/06/how-to-clear-browser-cache-in-ie9.html

Internet Explorer 8: http://www.ehow.com/how_5066726_clear-cache-internet-explorer.html

Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95582

Viewing your CartGenie site on a mobile device

Many sites that are mobile device friendly are essentially a mirror of the website that you can see on computer.  For example, www.CNN.com, when viewed on a computer, looks like this:


 

 

 

 

 

 

 

 

 

 

But CNN.com also has a separate URL for mobile device viewers, M.CNN.com, that looks like this:

 

 

 

 

 

 

 

 

 

 

 

 

You will notice that while the actual data remains the same, while images and design elements have been removed or changed.

While we are working on the mobile functionality for CartGenie sites (expected release in 2012), you can help your customers view your site on their mobile device right now.  There are a few sites that will convert a site in to a mobile version (such as Google Mobilizer: http://www.google.com/gwt/n ).  You simply type in the URL and the site is converted to a mobile device version.

You could then either create a link on your site that mobile viewers could click on to view the mobile version of your site using the URL provided by the converter.  Your customers that regularly visit your site on their mobile device could then save the mobile site URL to their favorites for faster connection.

For example, when using Google Mobilizer, the URL that is returned is:

http://www.google.com/gwt/x?u=http%3A%2F%2Fcartgenie.com&btnGo=Go&source=wax&ie=UTF-8&oe=UTF-8

If you take this URL and make it the address of a link on your site, your customers can view your site in the mobile version.  For example:

View On My Phone

Office 365 Launch – LIVE!

Live, right now… @ 10 am EDT / 7 am PDT on 6/28/2011
(Yes, that’s early for us here in the Seattle area.)

Selling nuts to squirrels

Seth Godin, marketing wizard extraordinaire, has a great post at his blog today. He says sell your product to the group of people to whom it makes sense — don’t try to sell nuts to dolphins:

 

Worldview is a term popularized by George Lakoff. It’s the set of expectations and biases that color the way each of us see the world (before the marketer ever arrives on the scene)…

Worldview changes three things: attention, bias and vernacular. Attention, because we choose to pay attention to those things that we’ve decided matter. Bias, because our worldview alters the way we filter and interpret what we hear. And vernacular, because words and images resonate with people differently based on their worldview.

The whole thing is worth a read. Check it out at Seth’s Blog: Selling nuts to squirrels.

CartGenie Tip of the Week: Improve Search on your site

One of the great features of the CartGenie storefront is the built-in search functionality. Right “out of the box,” CartGenie allows your customers to search for items from any page of your storefront.

Your customers can also select “Advanced Search” and limit their search by brand and/or category. When your customer searches, CartGenie looks in the product name, category, subcategory, and even the item description and features to find relevant results. But did you know CartGenie also searches the meta keywords field?

This one, right here.

This allows you to help your customer by improving their search results. For example, say shoppers on our demo storefront www.CartGenie.com are having a hard time finding the CatEye EL-200 bike light we “sell.”  Right now if we go to CartGenie.com and search “bike light” we get no search results.

Sad panda.

However, if we know that our customers are searching for “bike light,” we can go into CartGenie Desktop Engine and  enter this phrase into the meta keywords field. We might also add other phrases our customers might use:

Click "Add/Update" to save changes.

Now, when we go back to CartGenie.com and search “bike light,” look at what happens:

Success! You can implement this tip on any product your customers are having trouble finding.

Free Webinar: Say Hi to SharePoint

J Street Technology is pleased to continue presentations of a free webinar called “Say Hi to SharePoint” with our SharePoint Program Manager and Microsoft Certified Technology Specialist, Toby Getsch.  We were encouraged by attendance at last month’s presentation and are hosting another webinar.

SharePoint

Have you ever wondered what the buzz is about SharePoint? Thought about how you could use SharePoint in your organization but don’t know where to start? Just want to learn more about Microsoft’s most successful server product of all time?

Join us on Thursday, April 28th at 11am Pacific / 2pm Eastern.

The webinar will last for 40 minutes and includes Q&A time.

This will be a 100 level, simple webinar. If you’re expecting code samples or in depth discussions, we will be scheduling other webinars in the near future, but would like to set the expectations here.  So… spread the word!  We’d love to engage with you and help shed some light on SharePoint.

Click here to secure your spot in our free “Say Hi to SharePoint” webinar.

And, if you want to spread the love, feel free to reference this friendly domain name…

http://www.SayHiToSharePoint.com

…or use the Twitter and Facebook sharing links included here on this post.


We will update this post with any new information as well as any presentation materials or webinar recordings as they become available.

UPDATE: Here is the slide deck used during the webinar.
SayHiToSharePoint_2011_04_28

In case you missed it: Free Webinar!

Due to popular demand, we’re hosting another free webinar — the same content as our last webinar, “3 Mistakes Wholesalers Make Online.” Please join us on Thursday April 14 at 11am Pacific / 2pm Eastern and feel free to ask questions!

Register here.

https://www1.gotomeeting.com/register/380037568

J Street announces new CartGenie referral program

Here at J Street Technology, we’re excited to announce the launch of our new CartGenie referral program. The way is works is simple: if you’re a J Street customer and refer a new customer to us, you get a $25 Starbucks card!

Click here to learn more about the details of this program.