Free CartGenie Webinar: 3 Mistakes Wholesalers Make Online

What are the big, avoidable mistakes wholesalers are making online and how can your business avoid them? Join us for a free webinar on Wednesday, March 23rd at 11am Pacific/2pm Eastern to learn what mistakes you might be making and how you can get one step ahead of the competition.

This hour-long webinar is FREE. Click here to reserve your place today; space is limited.

It’s today, March 10th at 11 am Pacific. Free -> Say Hi to SharePoint Webinar!

Come feel the SharePoint love!  #free

J Street Technology is pleased to announce a free webinar called Say Hi to SharePoint with our SharePoint Program Manager and Microsoft Certified Technology Specialist, Toby Getsch.

Have you ever wondered what the buzz is about SharePoint? Thought about how you could use SharePoint in your organization but don’t know where to start? Just want to learn more about Microsoft’s most successful server product of all time?

Join us on March 10 at 11am Pacific/2pm Eastern. The webinar will last for one hour and include Q&A time.

This will be a 100 level, simple webinar. If you’re expecting code samples or in depth discussions, we will be scheduling more webinars in the near future, but would like to set the expectations here.  So… spread the word!  We’d love to engage with you and help shed some light on SharePoint.

Click here to secure your spot in our free webinar “Say Hi to SharePoint.”

And, if you want to spread the love, feel free to reference this handy web site…

http://www.SayHiToSharePoint.com

CartGenie Tip of the Week: Integrate all your orders in one place

It’s 2011. It’s not unusual for an e-commerce merchant to be taking orders in a number of ways.  A lot of online stores started as a traditional “brick and mortar” and still sell their products in person from a physical location. Additionally, most merchants take phone orders from customers calling their main number wanting to purchase their product. Though fax machines are rapidly becoming obsolete, many merchants still maintain a vibrant fax order business. Add to this the latest development in commerce: online orders.

How do you keep it all together?

Even if an e-commerce merchant has a functional way to keep track of orders from multiple sources this many-channeled approach poses a problem. Let’s say you have 10 widgets in stock on Monday morning. At 9am, one of your best customers comes into your brick-and-mortar store on Main Street and buys up 3 of them.

At 9:30, a new customer who has never purchased from you Googles “best quality widget” and finds your widget online. Seeing how high quality your widgets are and how affordable they are, they order 2.

At 9:45, your inside sales rep take a phone order for 6 widgets. She opens up CartGenie Desktop Engine and sees that the inventory says “10″ — even though we’ve already sold 5 this morning!

It’s not even lunch and we already have a fulfillment problem!

How can CartGenie help you solve this problem?

First and foremost, check out our inventory management tools.

Secondly, consider adding CartGenie Connect and Order Exchange to sync your POS system with CartGenie Desktop Engine. Connect syncs inventory numbers and prices and Order Exchange syncs orders. This happens in real time. If these two modules had been in place in our earlier example, the sales rep would have seen the real-time inventory of “5,” not “10.”

But what about the phone order? Should we hang up on customers and tell them to go to the web site? No way! Use CartGenie Virtual Terminal to take orders any time, anywhere you have an internet connection. Watch this video demo — simply put, Virtual Terminal is the killer app for integrating phone, fax, and trade show orders with your online storefront.

Adding these modules to your existing CartGenie storefront can drastically simplify the management of your business — an increase your profits!

Google Tweaks Algorithm to Push Down Low-Quality Sites

The New York Times had an article last week on a development in web search that may have an impact on e-commerce merchants: Google Tweaks Algorithm to Push Down Low-Quality Sites. This major change in Google’s algorithm will essentially demote links to low-quality “content farms” which, in the past, have gamed Google’s algorithm to appear higher in search results with less relevant content.

How does it affect you? Well, for one, if a content farm is linking to a merchant’s web page, they may see traffic coming from that farm decline. For example, let’s say a merchant gets a few hundred views a month from an content farm’s article titled “How to save money on landscaping” and the article linked to a push mower on their web site. Perhaps that article was appearing high when people searched for something unrelated…yet they were still clicking the link to the article and then coming through to their store.  As of now, that article will be appearing lower in search results since it is less relevant.

However, there is a good side to this as well. Now the article from the content farm will appear lower in the search results — but the merchant’s product page for the push mower has a chance to appear higher!

What the precise impact will be is unclear, but one thing we do know: Google has taken another major step forward in increasing the relevance of its search results — and that’s good for everyone.

Free Webinar: Say Hi to SharePoint

J Street Technology is pleased to announce a free webinar called Say Hi to SharePoint with our SharePoint Program Manager and Microsoft Certified Technology Specialist, Toby Getsch.

Have you ever wondered what the buzz is about SharePoint? Thought about how you could use SharePoint in your organization but don’t know where to start? Just want to learn more about Microsoft’s most successful server product of all time?

Join us on March 10 at 11am Pacific/2pm Eastern. The webinar will last for one hour and include Q&A time.

This will be a 100 level, simple webinar. If you’re expecting code samples or in depth discussions, we will be scheduling more webinars in the near future, but would like to set the expectations here.  So… spread the word!  We’d love to engage with you and help shed some light on SharePoint.

Click here to secure your spot in our free webinar “Say Hi to SharePoint.”

And, if you want to spread the love, feel free to reference this handy web site…

http://www.SayHiToSharePoint.com


We will update this post with any new information and more details as they become available.

UPDATE: Here is the slide deck used during the webinar.
SayHiToSharePoint_2011_03_10

New CartGenie Plans!

You asked, we listened!

After putting our heads down, brainstorming, and looking at the competition, we asked ourselves an exciting question: What if?

What if we gave you more? What if we gave you more diskspace? What if we gave you more bandwidth? What if we gave you the ability to display more products? What if we gave you more than our competition on all fronts?

Well — that’s just what we did.

Check our our new plans!

For starters, we simplified our editions: you can now choose from the powerful “Pro Edition” or the full-featured “Enterprise Edition.” If you don’t know which plan is right for you, give us a call at 877.271.3300 — We’d love to help.

We also boosted diskspace and bandwidth on all our plans — effectively, you can now accommodate more traffic and store more data for your web store.

Finally, we added unlimited phone support. Now, all of our customers can get help via phone for life.

Let us know what you think of the new plans in the comments!

CartGenie Tip of the Week: Use the Calendar module to sell classes, events, and tours

If your company sells classes, events, or tours, the CartGenie calendar module will make your customer’s experience on your web site better and your life a lot easier. Here’s how it works:

  • The calendar module displays your classes, events, tours, etc on a calendar layout so your customer can click directly to the event on the day they want. Instead of searching through a list of dates, they can see all available events at a glance.
  • The calendar module allows your customer to sort by location. Let’s say you have classes at both your Bellevue and Kirkland locations and your customer is coming from Everett. They prefer Kirkland as it is closer to their house. They can select ‘Kirkland’ from the location drop down and view classes offered just at that location.
  • The calendar module also automatically redirects a customer to a waitlist sign up form when the event if full. You specify the number of slots available in the Inventory Manager and when all the slots are full, your customer will see a wait list sign-up when selecting a full class.

Here is how the calendar module looks live on our demo storefront CartGenie.com:

The customer clicks the link to the class of their choosing and gets redirected to the product page. From there, they choose which class they want from the drop down list:

For more information, check out our calendar module product page or give us a call at 877.271.3300

http://www.cartgenie.com/

CartGenie Tip of the Week: Inventory Management (video)

Back before Christmas, we posted a step by step tutorial with screenshots on managing inventory in CartGenie Enterprise edition.

This week, check out our latest video tutorial on the topic: Inventory Management in CartGenie

Click here to watch the video

CartGenie Tip of the Week: Inventory Management

CartGenie Enterprise Edition includes inventory management features that give you greater control and visibility of your inventory. (Keep in mind, these inventory control features are only available in the Enterprise edition of CartGenie).

In this week’s Tip of the Week, we’re going to take a look at managing inventory with CartGenie including creating store locations, adding quantity on hand, updating inventory when you process an order, and running inventory reports.

Before we enter the quantity on hand of a product at a particular location, we’ll need to add all our locations. Click the company menu then “Location Manager” and enter the location information.

Note: List sequence is the order in which you want the locations to appear. Now we’re ready to add inventory for each item.

In CartGenie Desktop Engine, find the product for which you want to add inventory. At the bottom of the Product Manager, click “Inventory Manager”

In the Inventory Manager, click in the “Location” field and select the location from the drop down menu. Next, click the “Item” field and select the appropriate item number. The “Reorder Point” is the point at which you want the Inventory Reorder Report to notify you that it’s time to reorder this item. Finally, Q.O.H. is simply an abbreviation for “quantity on hand.”

So let’s say we have 150 small bike helmets on hand for the online store, 200 mediums, and 200 larges available in the online store. We’ll also say that we want to be notified to reorder more when our inventory hits 10. We enter this information on separate lines, followed by the same process for each location, and click “Add/Update” to save changes.

Let’s look at updating your inventory when you process an order. Open up the Order Manager and open up a pending order.
This order is for two M1 helmets, a small and a medium. We process the order as we normally would, then click the “Update Inventory” button.

Select the location from where the inventory was sold and click “Add/Update.”

There are also two inventory reports that allow you to view inventory information, which you can access under the Reports Menu:

The “Inventory by Location” Report will show you what you have in inventory at each location. The “Inventory Reorder” Report shows you which items you need to reorder. Basically it’s a list of items that have fallen below the “Reorder Point” threshold you defined earlier.

Using these inventory management features available in the Enterprise edition of CartGenie, you can have greater visibility over your inventory and more control over your business. Are you using CartGenie to manage your inventory? What do you like or dislike about it? Let us know in the comments!